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Get in Touch
Have a question about our formulas, an order, or just want to say hello? We’d love to hear from you. Our team is dedicated to helping you achieve your glow and ensuring your Bibijoon experience is nothing short of wonderful.
Customer Support
For questions regarding your order, shipping, or returns, please reach out to our support team.
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Email: [Insert your official email, e.g., hello@bibijoon.com]
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Response Time: We typically respond within 24–48 hours (Monday through Friday).
Chat with Us
Need a quick answer about a product or a student discount?
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WhatsApp: [Insert WhatsApp Link/Number]
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Instagram DM: [@bibijoon]
Frequently Asked Questions
You might find your answer even faster by visiting our [Link to FAQ Page], where we cover topics like:
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Shipping timelines and tracking.
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Ingredient safety and "Clean Chemistry" standards.
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Subscription and "BiBiJoon Club" rewards.
Wholesale & Collaborations
Interested in carrying Bibijoon in your shop or partnering with us as a creator?
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Partnerships: [Insert Partnership Email]
Send Us a Message
[Insert Shopify Contact Form Here] (Fields: Name, Email, Order Number, Message)
Questions?
We’re here to help you every step of the way.Whether you have a question about your order, need help choosing the right product, or want guidance on how to use our skincare, the Bibijoon team is always happy to assist.
Got Any Questions?
If you’re contacting us about an existing order, please include: Your order number, The email address used at checkout
This helps us resolve your request more quickly.
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
